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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Cortese

June 10, 2025

5  out of  5
rating by Christopher Cortese
"I was in the process of purchasing a new vehicle and Jumana did a great job answering coverage questions in realtime, and quickly switched coverage over to my new vehicle. Matt and his team are always very responsive and great to work with!"
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Kara Stoeber

June 9, 2025

5  out of  5
rating by Kara Stoeber
"Matt & Jumana made our lives so easy! We had just bought a new home and got engaged and all the excitement made our lives very busy, and a bit stressful. Luckily they were a call away, and quickly helped us get the coverage we needed. Would recommend Jumana and Matt to anyone looking for a supportive, reliable, and quick agent."
We responded:
"Hi Kara, Thank you so much for the 5 stars and we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Matt "
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Robert Gabriel

June 4, 2025

5  out of  5
rating by Robert Gabriel
"Jai Mancera was amazing through the whole process. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pardis Ranjbar Noiey

May 30, 2025

5  out of  5
rating by Pardis Ranjbar Noiey
"Jai Mancera was extremely helpful and patient and explained everything in detail. She even followed up with me prior to closing my home and made the process really easy! Thank you Jai!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Judith Briggs

May 28, 2025

5  out of  5
rating by Judith Briggs
"Matt did a great job of explaining how I could save on my bundled auto and homeowner’s insurance. I appreciated his quick and personal responses to my inquiries."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Timothy Kellett

May 28, 2025

5  out of  5
rating by Timothy Kellett
"Our family have been policy holders through Matt’s office for years and would highly recommend him! The whole team are always helpful and available, whether assisting us with a claim, answering our questions, or following up to ensure we’ve been adequately taken care of. Special shout-out to Pam, who recently helped us navigate what could have been a very complicated process."
We responded:
"Thank you Timothy! We’re thankful for your feedback. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Matt "
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Steve Klesker

May 8, 2025

5  out of  5
rating by Steve Klesker
"Jumana Seilem at the Matt Mitchell Agency was kind, helpful, and very prompt in responding to our needs. The Matt Mitchell Agency has always shown these qualities. We have been loyal customers for 40+ years, and we could not be happier."
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Ryan King

May 2, 2025

5  out of  5
rating by Ryan King
"I've been a customer of Matt's agency for many years for auto, rental and homeowners insurance. It has always been a breeze working with him and his team. Most recently, I worked with Dazey, and Jumana on 2 seperate occasions to make some changes to my auto policy. They got it done on the spot, and in one instance even saved me money across 2 vehicles and filled some gaps in our policy we didn't even realize we had. Thank you Dazey, Jumana and the Matt Mitchell agency for providing outstanding service every time I call your team."
We responded:
"Ryan, I can't thank you enough for sharing your experience and for the 5 star review. We're grateful for the opportunity to support you and your family and for recognizing how fantastic both Jumana and Dazey are. Please let us know if we can help in any way. - Matt "
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Alexis Johnson

April 29, 2025

5  out of  5
rating by Alexis Johnson
"My husband and I have had a great experience with Matt and Jumana! Jumana responds promptly to requests and makes sure everything goes smoothly."
We responded:
"Alexis, we're so happy to hear about your great experience with Jumana and our agency! Thank you for taking the time to share this through a Google review and for the 5 stars!! Please reach out if we can be of help in any way. Thank you - Matt "
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Judy Rytie

April 24, 2025

5  out of  5
rating by Judy Rytie
"For over four decades, my Mom entrusted her insurance needs to the State Farm Matt Mitchell agency. Their unwavering reliability and the peace of mind they've provided over all these years are a testament to their exceptional service. We highly recommend Jumana and the Matt Mitchell agency for their consistent support."
We responded:
"Judy, Thank you very much for the thoughtful review and 5 stars. Hearing your words only reinforces our intentions of providing a great experience with every interaction. It's been a pleasure to be of service to your mom and your family. We're grateful for the opportunity. - Matt "
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Annie Sykora

April 24, 2025

5  out of  5
rating by Annie Sykora
"I recently had the pleasure of working with Jumana at the Matt Mitchell State Farm agency, and I am absolutely thrilled with the service I received! Jumana handled the transfer of my policies with exceptional kindness, genuine compassion, and impressive precision. She moved swiftly to ensure all my coverage was set up perfectly, and I truly appreciated her proactive communication every step of the way. I wholeheartedly recommend State Farm insurance, and especially the outstanding team at the Matt Mitchell agency. A huge thank you to Jumana and Matt for their incredible support!"
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Alex Meirin

April 21, 2025

5  out of  5
rating by Alex Meirin
"The Matt Mitchell SF agency is the most professional, most attentive small business you will ever run across. There is nothing but happiness when you work with them on your policies or claims."
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Foster Schwert

April 16, 2025

5  out of  5
rating by Foster Schwert
"We have had a great experience with the Matt Mitchell State Farm Agency. Was contacted by Max quickly with quotes for my various vehicles and homeowner's insurance needs. Everybody is friendly and efficient, really like a place where you can actually go into a office, instead of doing everything online and never getting that personal touch that is greatly appreciated. Foster & Linda"
We responded:
"Hi Foster. Thank you so much for taking the time to share your experience and for the 5 stars!! Thank you for recognizing the service you received from Max and the team. We strive to provide positive experiences with each interaction. We welcome the opportunity to support you and your family's insurance needs. Please reach out any time if we can be of further help. - Matt "
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Martha Lucia Aristizabal

April 10, 2025

5  out of  5
rating by Martha Lucia Aristizabal
"Jumana was helpful and professional, providing me with information to make an informed decision. Thank you!"
We responded:
"Thank you, Martha, for your positive review! I'm pleased to hear that Jumana was helpful and professional in providing you with the information needed to make an informed decision. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! - Matt"
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Jake Wheeler

April 1, 2025

5  out of  5
rating by Jake Wheeler
"Quick and reliable service. Worked with Jumana and she was great."
We responded:
"Jake! Thanks so much for the 5 stars and for recognizing just how awesome Jumana is. We're grateful for the opportunity to work with you. Please let us know if we can help in any way. - Matt "
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Samuel Pollack

March 31, 2025

5  out of  5
rating by Samuel Pollack
"Recently, I moved to Skokie from South Florida. I had State Farm there and it was a nightmare situation. Due to how hard it was to obtain another policy, I kept it. When I got here, I attempted to work with Progressive. I thought the nightmare could not get worse. I was stunned how Progressive put me through such a massive underwriting process, asking me for legit everything in my life. Gave them every document besides my birth certificate. 3 weeks later, I'm still not anywhere. So I looked up the local State Farm branch with the best reviews. Spoke with Pam and she understood immediately my skepticism and concerns. She promised me I'll get a call back right away from an agent. IN STEPPED JAI! Jai is a true professional! Found my current State Farm profile and compared what Progressive was willing to do for me. The savings were ENORMOUS! Went from paying nearly $400 a month in Florida with only $10k uninsured motorist coverage, to nearly slashing that expense in half with getting 10x the coverage to $100k/$300k. That's impressive. I read the documents and everything I asked for was there. No nonsense underwriting. More time was spent on me venting how awful I've been treated than it took Jai to correct this policy to where it should be. Appreciate everything!"
We responded:
"Hi Sam, Thank you very much for taking the time to share your story. Insurance doesn't have to be difficult or frustrating. We work very hard to make it simple & easy for our customers. We appreciate you recognizing that and I hope that you have found a long-term home with our agency. Thank you for the positive comments about Jai. We think she's pretty terrific as well. We are here to help in any way we can. Please don't hesitate to reach out as needs and questions arise. Thank you!! - Matt "
Profile photo of Keith Estrich-Watson

Keith Estrich-Watson

March 31, 2025

5  out of  5
rating by Keith Estrich-Watson
"Jai is a delight. There are few things more dull than discussing homeowners insurance and they made it enjoyable."
We responded:
"Keith, thanks for the 5 stars and great feedback on Jai! We think she's a delight as well. Please reach out if we can be of help in any way. - Matt "
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Anthony Fata

March 20, 2025

5  out of  5
rating by Anthony Fata
"Great agency, Matt always explains things well, and his entire office is knowledgeable and helpful."
We responded:
"Thank you Tony for the awesome feedback and 5 Star review! We’re grateful to work with you and your family. - Matt "
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Ben Harper

March 19, 2025

5  out of  5
rating by Ben Harper
"I've been a customer for 5+ years now for home, auto, and renter's. Couldn't be more pleased and would highly recommend! Matt and his team are highly responsive, fast to solutions, and make this process very simple. Will be a long time customer!"
We responded:
"Ben, It's a great pleasure to support you and your insurance needs. Thank you very much for the 5 stars and the heartwarming feedback. Please let me know if we can be of additional help in any way. - Matt "
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J.J. Hirschle

March 13, 2025

5  out of  5
rating by J.J. Hirschle
"Matt and Jumana are always incredibly responsive, friendly and helpful. I have worked with them for almost twenty years and have always felt supported."
We responded:
"JJ, Thanks for taking the time to share your experience. Both Jumana and I thank you for the opportunity to serve you and your family for the past 20 years! - Matt"
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Taylor Gold

March 5, 2025

5  out of  5
rating by Taylor Gold
"I consistently receive excellent service from Jumana when I have questions or need help. She responds promptly via email or phone to ensure I receive the best possible service. I've stayed with State Farm for years largely because of their outstanding customer service."
We responded:
"Wow Taylor, thank you so much for sharing your experience with Jumana and for the 5 Stars! We're grateful for the opportunity to support you and your family. Please let us know if we can be of additional help in any way. - Matt "
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Bruce Gussarson

February 28, 2025

5  out of  5
rating by Bruce Gussarson
"I have been with Mat for many years now. Every time that I have called with questions Jumana has take great care with answering and taken care of what I needed the first time calling Great Agency to deal with. Thank You B.Gussarson"
We responded:
"Thank you, Bruce, for your continued trust and support! We're delighted to hear that Jumana has consistently provided you with excellent service and taken care of your needs. We value your loyalty and are here to assist with any questions or concerns. Feel free to reach out anytime! - Matt"
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Marc Dababneh

February 26, 2025

5  out of  5
rating by Marc Dababneh
"Had a great experience with Matt and his staff Jumana was really wonderful and knowledgeable she took the time and helped getting us a quote for our new vehicle and ended up saving us some money too compared to other companies I highly recommend them for all your insurance needs"
We responded:
"Hi Marc, Thank you so much for the opportunity to help with your insurance needs and for the amazing compliment back! We're so pleased to hear about your positive experience with Jumana. Please don't hesitate to reach out if we can be of additional help! - Matt "
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Sam SJ

February 26, 2025

5  out of  5
rating by Sam SJ
"Great customer service and recommend this place to get auto/home insurance. I had StateFarm insurance before and had to switch to different insurance company like progressive and Allstate but in the end I went back to State Farm. This location close to my home and service is great. Jumana S. added my new car with smooth processes and her advise help me out to save some money. Thank you Jumana."
We responded:
"Thank you, Sam for the 5 star review and for sharing your experience with Jumana! We're so glad we were able to help. Welcome back to State Farm! - Matt "
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Randy Ruther

February 19, 2025

5  out of  5
rating by Randy Ruther
"All members of the team consistently provide fast, helpful, friendly customer service."
We responded:
"Randy, we truly appreciate your feedback! Providing fast, friendly, and helpful customer service is what we aim for every day. We're grateful for the opportunity to assist you and are always here when you need us. Thanks for being a valued part of our State Farm family! –Matt"