State Farm® Insurance Agent Matt Mitchell

"This people make claim against me without investigation or even let me know is someone call make claim while it the the other way around she hit me i make complaint in gov and lets see. Replay to u what it make me mad is like how u said u should protect me so at least take my story when she called at least make notice me she called already but norhing from this happend And this moon bernnan claim employe she lied to state but i provided evidence how she lie to them . I did try to call her insurance yo make claim but they hang up phone and i didn’t use claim i make with u guys because i was know the policy will be increased even if it not my fault and now it increased and i pay for woman she call and lie and fix her car while my car didn’t wow Good protection"

"I needed to make a change on our policy. Jumana Sweilem handled my request. She provided timely email communication and took care of the change we needed. She was also very polite. The customer service was outstanding!"

"I was shopping around for auto insurance and decided to reach out to State Farm. Am I glad I did, I got the best rates I've gotten in years, which I am very happy about. However what stood out was the high quality of customer service I received. Jai Mancera was the agent who took care of me and it has been a long time since I received this level of service, totally professional and very knowledgeable. The options she was able to offer me in the package I purchased combined with the service, I was completely satisfied and so glad I decided to reach out to State Farm. I recommend you do the same if you happen to be shopping for various types of insurance coverage. Thank you Jai, for everything!!!"

"Matt and his team have been responsive for the entire entirety of our relationship. They are super reliable and organized."

"I’ve been a customer of Matt Mitchell’s agency since 2002. His team is top notch!!! Jumana is so helpful for all of my policy questions and needs. Makes it super easy and simple. Great customer service!"

"I’ve been working with Matt for Kay many years now and always recommend his team to my clients (I’m a real estate agent). He’s super responsive, knowledgable; helpful and feels very comfortable to work with! I’ve also been a personal client for many years now too. Only good things to say!"

"Matt & team were a pleasure to work with. Jumana responded very quickly to my questions and was very kind and professional. They are all extremely helpful and work with you to get the best coverage for your needs."

"I don’t think I can possibly say enough about how amazing this insurance group is. They consistently go above and beyond. Dazey is fabulous and she always responds promptly and makes things effortless and taken care of. I would highly recommend them."

"Jai Mancera was an absolute pleasure to work with. She was extremely responsive and followed up just the right amount to keep things moving. If you need insurance, choose Jai!"

"Matt and team are thorough, professional and responsive."

"Jumana was very responsive and professional. My claim was resolved on a single phone conversation."

"Per recommendation from family, I asked about quote for my auto insurance policy. Not only was the rate + coverage much better, but my experience with the staff, particularly Jai, blew my past experiences with other insurance agencies out of the water in the best way possible. Jai was so kind and patient with me, answering all of my questions and making everything super comprehensible. Needless to say, I officially moved my auto policy over to State Farm and already feel well-supported and confident in my decision to work with Matt Mitchell's team. Updated Addition November 2025: Jai was out of the office when I called to add renters insurance, but Jumana effortlessly stepped in and assisted me. She emailed me quotes for different renters insurance policy premiums and explained the differences all in the snappy turn around time of 30 minutes. I was on a bit of a time crunch to get the policy added to my account, and Jumana made it happen, helping me tick off a big to do during a very busy time of transition. Just another reason why I love working with this State Farm office!"

"Jumana is great! super fast response time and clarification/help with any questions happens at all times"

"Supported all my insurance needs when dealing with my property. Communication was easy and efficient."

"So happy with the Matt Mitchell State Farm Agency! I had a great experience working with Jumana. She helped me set up a new insurance policy and made the process so quick, easy, and clear. As someone who struggles to understand insurance and all its nuances, she explained everything so clearly, was very patient, and got the job done with no mishaps. Thank you so much, Jumana! Exceptional customer service and an amazing asset to the State Farm community."

"I’ve been with this crew for 10 years. They’ve been great to work with for home, auto, and more."

"Spoke with Joe Reda today and he was a huge help with my car insurance. He took the time to break it down and explain everything in my quote."

"Great customer service!!! They treat you like they actually care they go above and beyond."

"Matt and Jumana were extremely helpful and prompt. They had a wealth of knowledge to share and helped me secure my and my children’s future. Very professional and kind. I would highly recommend them and plan to use them again in the near future."

"Matt was absolutely great to work with! He is professional, reliable, and always goes the extra mile to make sure everything is taken care of. His communication is clear, his knowledge is impressive, and he truly makes the process easy and stress-free. Matt’s dedication and genuine care set him apart — I highly recommend him to anyone looking for someone they can trust."

"Mitchell Insurance Agency provided excellent service to me. Matt Mitchell and Jumana Sweilem are very helpful and efficient. I highly recommend them!!"

"Despite the uptick in rates, I am going to stick with State Farm. They’ve been nothing but professional and helpful. When I was reviewing with Jai, she really helped me understand why the increases were happening. She and I worked through my policies and found some savings, without sacrificing any coverage. I appreciate Mitchell State Farm. The peace of mind is worth it for my family and me."

"I’ve been with Matt and his team for almost 20 years and they have always given tremendous service. Recently, Jumana helped me insure a camera and she was incredibly responsive and helpful."

"Jumana was incredibly helpful and professional when looking to add our first child to our auto insurance."

"The Matt Mitchell State Farm team has always been very responsive and helpful. Matt and others on his team have always stepped up to help me! Thank you!"