Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Klesker

Steve Klesker

May 8, 2025

5  out of  5
rating by Steve Klesker
"Jumana Seilem at the Matt Mitchell Agency was kind, helpful, and very prompt in responding to our needs. The Matt Mitchell Agency has always shown these qualities. We have been loyal customers for 40+ years, and we could not be happier."
Profile photo of Ryan King

Ryan King

May 2, 2025

5  out of  5
rating by Ryan King
"I've been a customer of Matt's agency for many years for auto, rental and homeowners insurance. It has always been a breeze working with him and his team. Most recently, I worked with Dazey, and Jumana on 2 seperate occasions to make some changes to my auto policy. They got it done on the spot, and in one instance even saved me money across 2 vehicles and filled some gaps in our policy we didn't even realize we had. Thank you Dazey, Jumana and the Matt Mitchell agency for providing outstanding service every time I call your team."
We responded:
"Ryan, I can't thank you enough for sharing your experience and for the 5 star review. We're grateful for the opportunity to support you and your family and for recognizing how fantastic both Jumana and Dazey are. Please let us know if we can help in any way. - Matt "
Profile photo of Alexis Johnson

Alexis Johnson

April 29, 2025

5  out of  5
rating by Alexis Johnson
"My husband and I have had a great experience with Matt and Jumana! Jumana responds promptly to requests and makes sure everything goes smoothly."
We responded:
"Alexis, we're so happy to hear about your great experience with Jumana and our agency! Thank you for taking the time to share this through a Google review and for the 5 stars!! Please reach out if we can be of help in any way. Thank you - Matt "
Profile photo of Judy Rytie

Judy Rytie

April 24, 2025

5  out of  5
rating by Judy Rytie
"For over four decades, my Mom entrusted her insurance needs to the State Farm Matt Mitchell agency. Their unwavering reliability and the peace of mind they've provided over all these years are a testament to their exceptional service. We highly recommend Jumana and the Matt Mitchell agency for their consistent support."
We responded:
"Judy, Thank you very much for the thoughtful review and 5 stars. Hearing your words only reinforces our intentions of providing a great experience with every interaction. It's been a pleasure to be of service to your mom and your family. We're grateful for the opportunity. - Matt "
Profile photo of Annie Sykora

Annie Sykora

April 24, 2025

5  out of  5
rating by Annie Sykora
"I recently had the pleasure of working with Jumana at the Matt Mitchell State Farm agency, and I am absolutely thrilled with the service I received! Jumana handled the transfer of my policies with exceptional kindness, genuine compassion, and impressive precision. She moved swiftly to ensure all my coverage was set up perfectly, and I truly appreciated her proactive communication every step of the way. I wholeheartedly recommend State Farm insurance, and especially the outstanding team at the Matt Mitchell agency. A huge thank you to Jumana and Matt for their incredible support!"
Profile photo of Alex Meirin

Alex Meirin

April 21, 2025

5  out of  5
rating by Alex Meirin
"The Matt Mitchell SF agency is the most professional, most attentive small business you will ever run across. There is nothing but happiness when you work with them on your policies or claims."
Profile photo of Foster Schwert

Foster Schwert

April 16, 2025

5  out of  5
rating by Foster Schwert
"We have had a great experience with the Matt Mitchell State Farm Agency. Was contacted by Max quickly with quotes for my various vehicles and homeowner's insurance needs. Everybody is friendly and efficient, really like a place where you can actually go into a office, instead of doing everything online and never getting that personal touch that is greatly appreciated. Foster & Linda"
We responded:
"Hi Foster. Thank you so much for taking the time to share your experience and for the 5 stars!! Thank you for recognizing the service you received from Max and the team. We strive to provide positive experiences with each interaction. We welcome the opportunity to support you and your family's insurance needs. Please reach out any time if we can be of further help. - Matt "
Profile photo of Martha Lucia Aristizabal

Martha Lucia Aristizabal

April 10, 2025

5  out of  5
rating by Martha Lucia Aristizabal
"Jumana was helpful and professional, providing me with information to make an informed decision. Thank you!"
We responded:
"Thank you, Martha, for your positive review! I'm pleased to hear that Jumana was helpful and professional in providing you with the information needed to make an informed decision. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! - Matt"
Profile photo of Jake Wheeler

Jake Wheeler

April 1, 2025

5  out of  5
rating by Jake Wheeler
"Quick and reliable service. Worked with Jumana and she was great."
We responded:
"Jake! Thanks so much for the 5 stars and for recognizing just how awesome Jumana is. We're grateful for the opportunity to work with you. Please let us know if we can help in any way. - Matt "
Profile photo of Samuel Pollack

Samuel Pollack

March 31, 2025

5  out of  5
rating by Samuel Pollack
"Recently, I moved to Skokie from South Florida. I had State Farm there and it was a nightmare situation. Due to how hard it was to obtain another policy, I kept it. When I got here, I attempted to work with Progressive. I thought the nightmare could not get worse. I was stunned how Progressive put me through such a massive underwriting process, asking me for legit everything in my life. Gave them every document besides my birth certificate. 3 weeks later, I'm still not anywhere. So I looked up the local State Farm branch with the best reviews. Spoke with Pam and she understood immediately my skepticism and concerns. She promised me I'll get a call back right away from an agent. IN STEPPED JAI! Jai is a true professional! Found my current State Farm profile and compared what Progressive was willing to do for me. The savings were ENORMOUS! Went from paying nearly $400 a month in Florida with only $10k uninsured motorist coverage, to nearly slashing that expense in half with getting 10x the coverage to $100k/$300k. That's impressive. I read the documents and everything I asked for was there. No nonsense underwriting. More time was spent on me venting how awful I've been treated than it took Jai to correct this policy to where it should be. Appreciate everything!"
We responded:
"Hi Sam, Thank you very much for taking the time to share your story. Insurance doesn't have to be difficult or frustrating. We work very hard to make it simple & easy for our customers. We appreciate you recognizing that and I hope that you have found a long-term home with our agency. Thank you for the positive comments about Jai. We think she's pretty terrific as well. We are here to help in any way we can. Please don't hesitate to reach out as needs and questions arise. Thank you!! - Matt "
Profile photo of Keith Estrich-Watson

Keith Estrich-Watson

March 31, 2025

5  out of  5
rating by Keith Estrich-Watson
"Jai is a delight. There are few things more dull than discussing homeowners insurance and they made it enjoyable."
We responded:
"Keith, thanks for the 5 stars and great feedback on Jai! We think she's a delight as well. Please reach out if we can be of help in any way. - Matt "
Profile photo of Anthony Fata

Anthony Fata

March 20, 2025

5  out of  5
rating by Anthony Fata
"Great agency, Matt always explains things well, and his entire office is knowledgeable and helpful."
We responded:
"Thank you Tony for the awesome feedback and 5 Star review! We’re grateful to work with you and your family. - Matt "
Profile photo of Ben Harper

Ben Harper

March 19, 2025

5  out of  5
rating by Ben Harper
"I've been a customer for 5+ years now for home, auto, and renter's. Couldn't be more pleased and would highly recommend! Matt and his team are highly responsive, fast to solutions, and make this process very simple. Will be a long time customer!"
We responded:
"Ben, It's a great pleasure to support you and your insurance needs. Thank you very much for the 5 stars and the heartwarming feedback. Please let me know if we can be of additional help in any way. - Matt "
Profile photo of J.J. Hirschle

J.J. Hirschle

March 13, 2025

5  out of  5
rating by J.J. Hirschle
"Matt and Jumana are always incredibly responsive, friendly and helpful. I have worked with them for almost twenty years and have always felt supported."
We responded:
"JJ, Thanks for taking the time to share your experience. Both Jumana and I thank you for the opportunity to serve you and your family for the past 20 years! - Matt"
Profile photo of Taylor Gold

Taylor Gold

March 5, 2025

5  out of  5
rating by Taylor Gold
"I consistently receive excellent service from Jumana when I have questions or need help. She responds promptly via email or phone to ensure I receive the best possible service. I've stayed with State Farm for years largely because of their outstanding customer service."
We responded:
"Wow Taylor, thank you so much for sharing your experience with Jumana and for the 5 Stars! We're grateful for the opportunity to support you and your family. Please let us know if we can be of additional help in any way. - Matt "
Profile photo of Bruce Gussarson

Bruce Gussarson

February 28, 2025

5  out of  5
rating by Bruce Gussarson
"I have been with Mat for many years now. Every time that I have called with questions Jumana has take great care with answering and taken care of what I needed the first time calling Great Agency to deal with. Thank You B.Gussarson"
We responded:
"Thank you, Bruce, for your continued trust and support! We're delighted to hear that Jumana has consistently provided you with excellent service and taken care of your needs. We value your loyalty and are here to assist with any questions or concerns. Feel free to reach out anytime! - Matt"
Profile photo of Marc Dababneh

Marc Dababneh

February 26, 2025

5  out of  5
rating by Marc Dababneh
"Had a great experience with Matt and his staff Jumana was really wonderful and knowledgeable she took the time and helped getting us a quote for our new vehicle and ended up saving us some money too compared to other companies I highly recommend them for all your insurance needs"
We responded:
"Hi Marc, Thank you so much for the opportunity to help with your insurance needs and for the amazing compliment back! We're so pleased to hear about your positive experience with Jumana. Please don't hesitate to reach out if we can be of additional help! - Matt "
Profile photo of Sam SJ

Sam SJ

February 26, 2025

5  out of  5
rating by Sam SJ
"Great customer service and recommend this place to get auto/home insurance. I had StateFarm insurance before and had to switch to different insurance company like progressive and Allstate but in the end I went back to State Farm. This location close to my home and service is great. Jumana S. added my new car with smooth processes and her advise help me out to save some money. Thank you Jumana."
We responded:
"Thank you, Sam for the 5 star review and for sharing your experience with Jumana! We're so glad we were able to help. Welcome back to State Farm! - Matt "
Profile photo of Randy Ruther

Randy Ruther

February 19, 2025

5  out of  5
rating by Randy Ruther
"All members of the team consistently provide fast, helpful, friendly customer service."
We responded:
"Randy, we truly appreciate your feedback! Providing fast, friendly, and helpful customer service is what we aim for every day. We're grateful for the opportunity to assist you and are always here when you need us. Thanks for being a valued part of our State Farm family! –Matt"
Profile photo of Tato Aponte

Tato Aponte

February 15, 2025

5  out of  5
rating by Tato Aponte
"Great to work with. Awesome people."
We responded:
"Thank you, Tato! We’re thrilled to hear you had a great experience with our team at Matt Mitchell State Farm. Providing excellent service and support for all your insurance needs is our priority. We’re here whenever you need us! –Matt"
Profile photo of Erlin Skenderi

Erlin Skenderi

February 10, 2025

5  out of  5
rating by Erlin Skenderi
"Matt and his team reached out to set up a call to better understand my needs as a customer. This approach worked very well, as it gave me the opportunity to clarify some of my doubts regarding my home and car policies. They also helped me recognize some unforeseen needs I hadn’t considered. I truly appreciate them taking the time to do this—it was very helpful. I highly recommend working with this team of agents to anyone interested"
We responded:
"Erlin, Thank you very much for taking the time to post a review and for the 5 stars! I'm so pleased to hear that you found value in our policy review process. Please don't hesitate to reach out to me directly if my team and I can be of further assistance. - Matt "
Profile photo of Bryan Martinez

Bryan Martinez

February 3, 2025

5  out of  5
rating by Bryan Martinez
"¡Sebastián me ayudó mucho a conseguir póliza de aseguranza para mi carro!"
We responded:
"Thank you for the kind review, Bryan! "
Profile photo of tom canale

tom canale

January 28, 2025

5  out of  5
rating by tom canale
"Matt and his team have been responsive for the entire entirety of our relationship. They are super reliable and organized."
We responded:
"Thank you Tom for sharing your experience and for the 5 stars! We are grateful for the privilege to be of service to you and your family. - Matt "
Profile photo of elaine sikorski

elaine sikorski

January 17, 2025

5  out of  5
rating by elaine sikorski
"After working with a couple of State Farm Offices before, I can say that Matt and his team are the best. Matt, and also Jumana Sweilemhas, have always provided clarity and efficient caring service. Kudos to everyone!"
We responded:
"Elaine, thank you so much for your kind words! Jumana and I truly appreciate your recognition, and we're thrilled to hear you've found clarity and efficiency in our service. It's always a pleasure assisting you, and we're grateful for your continued trust in our team. -Matt"
Profile photo of Pam C

Pam C

January 17, 2025

5  out of  5
rating by Pam C
"I have been a customer of Matt's for 20 years. The staff is extremely knowledgeable and thorough when addressing my questions and concerns. Kudos to Matt for putting together a terrific team!"
We responded:
"Pam, thank you for being a loyal customer for 20 years! It’s been a pleasure working with you, and I’m so proud of the team we’ve built to support our amazing customers like you. We’re always here to help! -Matt"