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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Meirin

April 21, 2025

5  out of  5
rating by Alex Meirin
"The Matt Mitchell SF agency is the most professional, most attentive small business you will ever run across. There is nothing but happiness when you work with them on your policies or claims."
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Foster Schwert

April 16, 2025

5  out of  5
rating by Foster Schwert
"We have had a great experience with the Matt Mitchell State Farm Agency. Was contacted by Max quickly with quotes for my various vehicles and homeowner's insurance needs. Everybody is friendly and efficient, really like a place where you can actually go into a office, instead of doing everything online and never getting that personal touch that is greatly appreciated. Foster & Linda"
We responded:
"Hi Foster. Thank you so much for taking the time to share your experience and for the 5 stars!! Thank you for recognizing the service you received from Max and the team. We strive to provide positive experiences with each interaction. We welcome the opportunity to support you and your family's insurance needs. Please reach out any time if we can be of further help. - Matt "
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Martha Lucia Aristizabal

April 10, 2025

5  out of  5
rating by Martha Lucia Aristizabal
"Jumana was helpful and professional, providing me with information to make an informed decision. Thank you!"
We responded:
"Thank you, Martha, for your positive review! I'm pleased to hear that Jumana was helpful and professional in providing you with the information needed to make an informed decision. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! - Matt"
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Jake Wheeler

April 1, 2025

5  out of  5
rating by Jake Wheeler
"Quick and reliable service. Worked with Jumana and she was great."
We responded:
"Jake! Thanks so much for the 5 stars and for recognizing just how awesome Jumana is. We're grateful for the opportunity to work with you. Please let us know if we can help in any way. - Matt "
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Samuel Pollack

March 31, 2025

5  out of  5
rating by Samuel Pollack
"Recently, I moved to Skokie from South Florida. I had State Farm there and it was a nightmare situation. Due to how hard it was to obtain another policy, I kept it. When I got here, I attempted to work with Progressive. I thought the nightmare could not get worse. I was stunned how Progressive put me through such a massive underwriting process, asking me for legit everything in my life. Gave them every document besides my birth certificate. 3 weeks later, I'm still not anywhere. So I looked up the local State Farm branch with the best reviews. Spoke with Pam and she understood immediately my skepticism and concerns. She promised me I'll get a call back right away from an agent. IN STEPPED JAI! Jai is a true professional! Found my current State Farm profile and compared what Progressive was willing to do for me. The savings were ENORMOUS! Went from paying nearly $400 a month in Florida with only $10k uninsured motorist coverage, to nearly slashing that expense in half with getting 10x the coverage to $100k/$300k. That's impressive. I read the documents and everything I asked for was there. No nonsense underwriting. More time was spent on me venting how awful I've been treated than it took Jai to correct this policy to where it should be. Appreciate everything!"
We responded:
"Hi Sam, Thank you very much for taking the time to share your story. Insurance doesn't have to be difficult or frustrating. We work very hard to make it simple & easy for our customers. We appreciate you recognizing that and I hope that you have found a long-term home with our agency. Thank you for the positive comments about Jai. We think she's pretty terrific as well. We are here to help in any way we can. Please don't hesitate to reach out as needs and questions arise. Thank you!! - Matt "
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Keith Estrich-Watson

March 31, 2025

5  out of  5
rating by Keith Estrich-Watson
"Jai is a delight. There are few things more dull than discussing homeowners insurance and they made it enjoyable."
We responded:
"Keith, thanks for the 5 stars and great feedback on Jai! We think she's a delight as well. Please reach out if we can be of help in any way. - Matt "
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Anthony Fata

March 20, 2025

5  out of  5
rating by Anthony Fata
"Great agency, Matt always explains things well, and his entire office is knowledgeable and helpful."
We responded:
"Thank you Tony for the awesome feedback and 5 Star review! We’re grateful to work with you and your family. - Matt "
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Ben Harper

March 19, 2025

5  out of  5
rating by Ben Harper
"I've been a customer for 5+ years now for home, auto, and renter's. Couldn't be more pleased and would highly recommend! Matt and his team are highly responsive, fast to solutions, and make this process very simple. Will be a long time customer!"
We responded:
"Ben, It's a great pleasure to support you and your insurance needs. Thank you very much for the 5 stars and the heartwarming feedback. Please let me know if we can be of additional help in any way. - Matt "
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J.J. Hirschle

March 13, 2025

5  out of  5
rating by J.J. Hirschle
"Matt and Jumana are always incredibly responsive, friendly and helpful. I have worked with them for almost twenty years and have always felt supported."
We responded:
"JJ, Thanks for taking the time to share your experience. Both Jumana and I thank you for the opportunity to serve you and your family for the past 20 years! - Matt"
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Taylor Gold

March 5, 2025

5  out of  5
rating by Taylor Gold
"I consistently receive excellent service from Jumana when I have questions or need help. She responds promptly via email or phone to ensure I receive the best possible service. I've stayed with State Farm for years largely because of their outstanding customer service."
We responded:
"Wow Taylor, thank you so much for sharing your experience with Jumana and for the 5 Stars! We're grateful for the opportunity to support you and your family. Please let us know if we can be of additional help in any way. - Matt "
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Bruce Gussarson

February 28, 2025

5  out of  5
rating by Bruce Gussarson
"I have been with Mat for many years now. Every time that I have called with questions Jumana has take great care with answering and taken care of what I needed the first time calling Great Agency to deal with. Thank You B.Gussarson"
We responded:
"Thank you, Bruce, for your continued trust and support! We're delighted to hear that Jumana has consistently provided you with excellent service and taken care of your needs. We value your loyalty and are here to assist with any questions or concerns. Feel free to reach out anytime! - Matt"
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Marc Dababneh

February 26, 2025

5  out of  5
rating by Marc Dababneh
"Had a great experience with Matt and his staff Jumana was really wonderful and knowledgeable she took the time and helped getting us a quote for our new vehicle and ended up saving us some money too compared to other companies I highly recommend them for all your insurance needs"
We responded:
"Hi Marc, Thank you so much for the opportunity to help with your insurance needs and for the amazing compliment back! We're so pleased to hear about your positive experience with Jumana. Please don't hesitate to reach out if we can be of additional help! - Matt "
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Sam SJ

February 26, 2025

5  out of  5
rating by Sam SJ
"Great customer service and recommend this place to get auto/home insurance. I had StateFarm insurance before and had to switch to different insurance company like progressive and Allstate but in the end I went back to State Farm. This location close to my home and service is great. Jumana S. added my new car with smooth processes and her advise help me out to save some money. Thank you Jumana."
We responded:
"Thank you, Sam for the 5 star review and for sharing your experience with Jumana! We're so glad we were able to help. Welcome back to State Farm! - Matt "
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Randy Ruther

February 19, 2025

5  out of  5
rating by Randy Ruther
"All members of the team consistently provide fast, helpful, friendly customer service."
We responded:
"Randy, we truly appreciate your feedback! Providing fast, friendly, and helpful customer service is what we aim for every day. We're grateful for the opportunity to assist you and are always here when you need us. Thanks for being a valued part of our State Farm family! –Matt"
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Tato Aponte

February 15, 2025

5  out of  5
rating by Tato Aponte
"Great to work with. Awesome people."
We responded:
"Thank you, Tato! We’re thrilled to hear you had a great experience with our team at Matt Mitchell State Farm. Providing excellent service and support for all your insurance needs is our priority. We’re here whenever you need us! –Matt"
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Erlin Skenderi

February 10, 2025

5  out of  5
rating by Erlin Skenderi
"Matt and his team reached out to set up a call to better understand my needs as a customer. This approach worked very well, as it gave me the opportunity to clarify some of my doubts regarding my home and car policies. They also helped me recognize some unforeseen needs I hadn’t considered. I truly appreciate them taking the time to do this—it was very helpful. I highly recommend working with this team of agents to anyone interested"
We responded:
"Erlin, Thank you very much for taking the time to post a review and for the 5 stars! I'm so pleased to hear that you found value in our policy review process. Please don't hesitate to reach out to me directly if my team and I can be of further assistance. - Matt "
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Bryan Martinez

February 3, 2025

5  out of  5
rating by Bryan Martinez
"¡Sebastián me ayudó mucho a conseguir póliza de aseguranza para mi carro!"
We responded:
"Thank you for the kind review, Bryan! "
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tom canale

January 28, 2025

5  out of  5
rating by tom canale
"Matt and his team have been responsive for the entire entirety of our relationship. They are super reliable and organized."
We responded:
"Thank you Tom for sharing your experience and for the 5 stars! We are grateful for the privilege to be of service to you and your family. - Matt "
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elaine sikorski

January 17, 2025

5  out of  5
rating by elaine sikorski
"After working with a couple of State Farm Offices before, I can say that Matt and his team are the best. Matt, and also Jumana Sweilemhas, have always provided clarity and efficient caring service. Kudos to everyone!"
We responded:
"Elaine, thank you so much for your kind words! Jumana and I truly appreciate your recognition, and we're thrilled to hear you've found clarity and efficiency in our service. It's always a pleasure assisting you, and we're grateful for your continued trust in our team. -Matt"
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Pam C

January 17, 2025

5  out of  5
rating by Pam C
"I have been a customer of Matt's for 20 years. The staff is extremely knowledgeable and thorough when addressing my questions and concerns. Kudos to Matt for putting together a terrific team!"
We responded:
"Pam, thank you for being a loyal customer for 20 years! It’s been a pleasure working with you, and I’m so proud of the team we’ve built to support our amazing customers like you. We’re always here to help! -Matt"
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Shayla Sorenson

January 7, 2025

5  out of  5
rating by Shayla Sorenson
"Matt Mitchell and Pam Clark were absolutely spectacular! I reached out needed renters insurance for my apartment as a college student and they made the process very seamless and super easy. I highly recommend Matt Mitchell’s State Farm for anything you may need!"
We responded:
"Shayla, Thank you for your kind words and shout out to Pam! We feel pretty lucky to work with great people like you. Please let us know if we can be of further help. - Matt "
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Joe Flint

January 7, 2025

5  out of  5
rating by Joe Flint
"The Matt Mitchell State Farm team has always been very responsive and helpful. In particular, Matt and Jumana Sweilem have stepped up to help me! Thank you!"
We responded:
"Joe, It's been a great pleasure working with you and your family. Thank you for taking the time to post a 5 star review for my agency. Please reach out if I can ever be of help. - Matt "
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Sara Heyl

December 31, 2024

5  out of  5
rating by Sara Heyl
"Matt's agency is run with integrity and empathy. He takes time to explain options in detail while advocating for the best interests of his clients. We are fortunate to have him and his team of experts in our corner."
We responded:
"Hi Sara, Thank you so much for the kind words and 5 stars. It is always a pleasure to support you and your family. - Matt"
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Jose Fernández

December 31, 2024

5  out of  5
rating by Jose Fernández
"The best insurance service and attention for your car and your life! The best assistance Cristina!"
We responded:
"Thank you Jose for sharing your experience and for the 5 stars! It’s a pleasure to be of service. - Matt "
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Guy Sue

December 26, 2024

5  out of  5
rating by Guy Sue
"The team at this agency is courteous, prompt, and responsive. My family has worked with many different insurance agencies and companies over the years. A good agent (and team) makes all the difference. While I have worked with the principal agent here, the team here has provided equally speedy and knowledgeable service whether by email, phone, or in-person. Thanks!"
We responded:
"Guy Thank you for such kind and humbling review. Thanks for recognizing what we work so hard to achieve. It’s a true pleasure to be of service to you and your family. - Matt "