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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R T

November 28, 2025

5  out of  5
rating by R T
"Matt and team are thorough, professional and responsive."
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Al Cuz

November 18, 2025

5  out of  5
rating by Al Cuz
"Jumana was very responsive and professional. My claim was resolved on a single phone conversation."
We responded:
"We’re honored by your positive feedback Al! Thank you very much. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Matt "
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Ashley Kang

November 14, 2025

5  out of  5
rating by Ashley Kang
"Per recommendation from family, I asked about quote for my auto insurance policy. Not only was the rate + coverage much better, but my experience with the staff, particularly Jai, blew my past experiences with other insurance agencies out of the water in the best way possible. Jai was so kind and patient with me, answering all of my questions and making everything super comprehensible. Needless to say, I officially moved my auto policy over to State Farm and already feel well-supported and confident in my decision to work with Matt Mitchell's team. Updated Addition November 2025: Jai was out of the office when I called to add renters insurance, but Jumana effortlessly stepped in and assisted me. She emailed me quotes for different renters insurance policy premiums and explained the differences all in the snappy turn around time of 30 minutes. I was on a bit of a time crunch to get the policy added to my account, and Jumana made it happen, helping me tick off a big to do during a very busy time of transition. Just another reason why I love working with this State Farm office!"
We responded:
"Thank you, Ashley, for your wonderful review and your trust in State Farm. We are delighted to welcome you to our family and to provide you with the best auto insurance policy for your needs. We appreciate your feedback, and we look forward to working with you for many years to come 😊 -Matt"
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Larry Brown

November 7, 2025

5  out of  5
rating by Larry Brown
"Jumana is great! super fast response time and clarification/help with any questions happens at all times"
We responded:
"Thanks Larry. We’re thankful for your feedback! It’s a total pleasure supporting your family's insurance needs. If there is anything else we can do to help, please let us know! - Matt "
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Robert Turner

November 7, 2025

5  out of  5
rating by Robert Turner
"Supported all my insurance needs when dealing with my property. Communication was easy and efficient."
We responded:
"Mr. Turner, thank you for taking the time to post a review. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Matt "
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Lara Dababneh

October 28, 2025

5  out of  5
rating by Lara Dababneh
"So happy with the Matt Mitchell State Farm Agency! I had a great experience working with Jumana. She helped me set up a new insurance policy and made the process so quick, easy, and clear. As someone who struggles to understand insurance and all its nuances, she explained everything so clearly, was very patient, and got the job done with no mishaps. Thank you so much, Jumana! Exceptional customer service and an amazing asset to the State Farm community."
We responded:
"Hi Lara, Thank you for your 5-star review and for sharing your experience publicly! We're grateful for the opportunity to serve and happy to be your good neighbor! - Matt "
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Chris Gavazzoni

October 24, 2025

5  out of  5
rating by Chris Gavazzoni
"I’ve been with this crew for 10 years. They’ve been great to work with for home, auto, and more."
We responded:
"Thanks Chris! It's been a total pleasure supporting you and your family. - Matt"
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Shane Forsythe

October 21, 2025

5  out of  5
rating by Shane Forsythe
"Spoke with Joe Reda today and he was a huge help with my car insurance. He took the time to break it down and explain everything in my quote."
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Tom Bunch

October 16, 2025

5  out of  5
rating by Tom Bunch
"Great customer service!!! They treat you like they actually care they go above and beyond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Reem Kametas

September 28, 2025

5  out of  5
rating by Reem Kametas
"Matt and Jumana were extremely helpful and prompt. They had a wealth of knowledge to share and helped me secure my and my children’s future. Very professional and kind. I would highly recommend them and plan to use them again in the near future."
We responded:
"Thank you Reem for the kind words and 5 stars! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you again - Matt "
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Nayeli Contreras

September 27, 2025

5  out of  5
rating by Nayeli Contreras
"The Matt Mitchell Agency is fantastic, and Jumana is truly the best! She always goes above and beyond, taking the time to answer questions and make sure everything is handled smoothly. Her professionalism, kindness, and quick responses make the entire process stress-free. I couldn’t recommend her and the agency more!"
We responded:
"Thank you Nayeli!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Matt "
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Brookelyne Moody

September 11, 2025

5  out of  5
rating by Brookelyne Moody
"Matt was absolutely great to work with! He is professional, reliable, and always goes the extra mile to make sure everything is taken care of. His communication is clear, his knowledge is impressive, and he truly makes the process easy and stress-free. Matt’s dedication and genuine care set him apart — I highly recommend him to anyone looking for someone they can trust."
We responded:
"Thank you for your 5-star review Brookelyne! My State Farm team and I are happy to be your good neighbor!"
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James Madden

August 25, 2025

5  out of  5
rating by James Madden
"Mitchell Insurance Agency provided excellent service to me. Matt Mitchell and Jumana Sweilem are very helpful and efficient. I highly recommend them!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Claire Immonen

August 20, 2025

5  out of  5
rating by Claire Immonen
"Despite the uptick in rates, I am going to stick with State Farm. They’ve been nothing but professional and helpful. When I was reviewing with Jai, she really helped me understand why the increases were happening. She and I worked through my policies and found some savings, without sacrificing any coverage. I appreciate Mitchell State Farm. The peace of mind is worth it for my family and me."
We responded:
"Hi Claire, Thanks so much for the kind words and for sharing your experience through a review! We're grateful for the opportunity to support you and your insurance needs. Please reach out if we can be of any additional help. Thank you - Matt "
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Charles Kim

August 14, 2025

5  out of  5
rating by Charles Kim
"I’ve been with Matt and his team for almost 20 years and they have always given tremendous service. Recently, Jumana helped me insure a camera and she was incredibly responsive and helpful."
We responded:
"Hi Charles, it's a pleasure to work with you and your family. We appreciate your review and the 5 stars! We are delighted to know you had a great experience with Jumana and our State Farm office. Thank you for taking the time to share your experience. - Matt "
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Brian Brennan

August 13, 2025

4  out of  5
rating by Brian Brennan
"Jumana was incredibly helpful and professional when looking to add our first child to our auto insurance."
We responded:
"Thank you Brian. Your feedback is our reward. We appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. - Matt "
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Joe Flint

August 7, 2025

5  out of  5
rating by Joe Flint
"The Matt Mitchell State Farm team has always been very responsive and helpful. Matt and others on his team have always stepped up to help me! Thank you!"
We responded:
"Joe, It's been a great pleasure working with you and your family. Thank you for taking the time to post a 5 star review for my agency. Please reach out if I can ever be of help. - Matt "
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Jon-jon

July 30, 2025

5  out of  5
rating by Jon-jon
"The customer service representatives (particularly Jumana) at Matt Mitchell - State Farm were very prompt to respond to a question I had about my policy (response within 1/2 hour)"
We responded:
"Hi Jon-jon! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Matt "
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Stuart Foster

July 21, 2025

5  out of  5
rating by Stuart Foster
"Matt was able to facilitate a reasonable quote for home insurance and worked well with my mortgage agents to allow a smooth closing on our new apartment!"
We responded:
"Thanks Stuart! We’re honored by your positive feedback. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. - Matt"
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Jim Beck

July 18, 2025

5  out of  5
rating by Jim Beck
"It was very pleasant and efficient. I received everything I needed quickly and accurately."
We responded:
"Thanks for your feedback Jim! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. Thanks - Matt "
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robert ward

July 16, 2025

5  out of  5
rating by robert ward
"I have been with Matt Mitchell for almost 30 years! Quick to respond, has handle any issues/claims that I have had, fair pricing. Jumana has been a pleasant and helpful addition to their team !"
We responded:
"Thank you for taking the time to share your experience and for the 5 stars! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help. - Matt "
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Adam Palacio

July 15, 2025

5  out of  5
rating by Adam Palacio
"Pam is the best!?"
We responded:
"We think so too Adam. Thanks for the 5 stars and shout out to Pam. It's a pleasure to be of service. - Matt "
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Jane Acker

June 27, 2025

5  out of  5
rating by Jane Acker
"Matt and his team are the best. They have handled every situation from property, auto, and renters coverage with care, speed, and attention to detail. Cannot recommend more highly."
We responded:
"Hi Jane! Thank you so much for the 5 stars and taking the time to share your experience through a review. We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs. - Matt "
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Tina Kinsey

June 14, 2025

5  out of  5
rating by Tina Kinsey
"Matt's office team assisted us with updating our insurance policies in a timely fashion. They were professional and friendly."
We responded:
"Thank you for your 5-star review Tina! My team and I appreciate the opportunity to be of service to you and your family. Thanks - Matt "
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Juan F. Mendoza

June 12, 2025

5  out of  5
rating by Juan F. Mendoza
"Jai Mancera was great & easy to work with!!! Strongly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Matt"